Frequently Asked Questions

Aphelion Auto specializes in the transport of high-value vehicles including:

• Exotic & Luxury Cars: Ferrari, Lamborghini, Porsche, McLaren, Bentley, Rolls-Royce, Aston Martin, and more
• Classic & Vintage Vehicles: Pre-war classics, muscle cars, and collector automobiles
• Sports & Performance Cars: Track-ready supercars, modified vehicles, and high-performance machines
• Collector Vehicles: Multiple vehicle coordination for private collections and estate sales

Our white-glove service ensures every vehicle receives museum-quality care, regardless of make or model.

We provide nationwide enclosed transport services across the United States. Our major market coverage includes Chicago, Miami, Tampa, Houston, and surrounding areas, with door-to-door service available in most locations.

For specific service area inquiries, visit our Service Areas page or contact us directly.

Getting a quote is easy! You can:

• Request online: Fill out our quick quote form with your vehicle and route information
• Call us: Speak directly with a transport specialist at (941) 260-2917
• Email us: Send your details through our contact form

We'll provide a detailed quote based on your specific needs, including pickup/delivery locations, vehicle type, and timing preferences.

Transport costs vary based on several factors:

• Distance: Longer routes generally cost more per mile than shorter distances
• Vehicle Type: Low-clearance exotic cars or oversized vehicles may require specialized equipment
• Timing: Expedited service and peak season dates may affect pricing
• Pickup/Delivery Locations: Remote or difficult-to-access areas may incur additional fees
• Transport Type: Enclosed climate-controlled trailers cost more than standard enclosed transport

We provide transparent, detailed quotes with no hidden fees. Contact us for a personalized estimate based on your specific needs.

Enclosed transport means your vehicle is shipped inside a fully enclosed trailer, protecting it from weather, road debris, and prying eyes. We strongly recommend enclosed transport for luxury, exotic, classic, and collector vehicles.

Benefits include:

• Complete protection from weather elements (rain, snow, hail, sun damage)
• Shielding from road debris and potential damage
• Climate-controlled environment to prevent temperature-related issues
• Enhanced security and privacy during transport
• Reduced mileage and wear compared to driving

Yes. All vehicles are covered by comprehensive cargo insurance throughout the entire transport process. Our insurance coverage meets or exceeds industry standards and provides protection from pickup to delivery.

We can provide detailed insurance documentation upon request, and we recommend reviewing your own auto insurance policy as well. For high-value vehicles, additional coverage options are available.

Absolutely! We provide real-time GPS tracking for all shipments, allowing you to monitor your vehicle's location throughout its journey. You'll receive tracking access once your vehicle is loaded, and our team provides regular status updates.

Our concierge-level communication ensures you're always informed about your vehicle's location and estimated delivery time.

We specialize in transporting low-clearance exotic cars and modified vehicles. Our carriers use hydraulic lift gates, custom ramps, and soft loading techniques to safely load and secure vehicles with:

• Lowered suspensions or air ride systems
• Custom body kits and ground effects
• Performance modifications
• Wide aftermarket wheels and tires

Our experienced drivers are trained in specialized loading procedures and use soft tie-downs to protect your vehicle's finish and components.

For transport, your vehicle should be:

• Mechanically sound: Able to start, steer, brake, and roll (even if not currently road-legal)
• Clean: Washed exterior for accurate pre-transport inspection
• Empty: Remove all personal items (we're not licensed to transport personal belongings)
• Low fuel: Quarter tank or less to reduce weight
• Documented: Take photos before transport for your records

Non-running vehicles can be accommodated with advance notice, though additional fees may apply for specialized loading equipment.

We recommend booking 7-14 days in advance to ensure availability and optimal routing. However, we can often accommodate last-minute requests depending on our carrier availability and your route.

For seasonal moves (winter snowbird season, auction transport, etc.), booking 3-4 weeks in advance is recommended as these are peak times with higher demand.

Transit time depends on distance and route:

• Short distance (under 500 miles): 1-3 days
• Medium distance (500-1500 miles): 3-5 days
• Cross-country (over 1500 miles): 5-10 days

These are estimated timeframes. We provide detailed pickup and delivery windows when booking, and expedited service is available for time-sensitive shipments.

We work within pickup and delivery windows rather than exact dates, as carrier scheduling depends on route optimization and other shipments. Typical windows are:

• Pickup window: 1-3 days from your requested date
• Delivery window: Based on transit time plus 1-2 days flexibility

Guaranteed pickup/delivery dates are available for an additional fee. We'll confirm specific dates 24-48 hours before pickup and delivery.

We understand plans change. Our cancellation and rescheduling policy is:

• Before carrier dispatch: Full refund of deposit minus processing fee
• After carrier dispatch: Cancellation fees may apply
• Rescheduling: Generally no fee if done at least 48 hours before pickup

Contact us as soon as possible if you need to modify your booking. We'll work with you to find the best solution.

Payment is typically split into two parts:

• Deposit: A deposit (usually $100-300) is required to book and secure your transport
• Balance: The remaining balance is due to the carrier upon delivery, typically paid directly to the driver

We accept major credit cards, wire transfers, and certified checks. For high-value vehicles, special payment arrangements can be made.

At Pickup:

• Driver performs detailed vehicle inspection with you present
• Both parties sign Bill of Lading documenting vehicle condition
• You receive copies of all documentation
• Vehicle is carefully loaded using soft tie-downs
• You receive GPS tracking information

At Delivery:

• Driver contacts you 24 hours before arrival
• Vehicle is carefully unloaded
• Joint inspection to verify condition
• You sign delivery confirmation
• Final payment is collected

Yes, you or a designated representative must be present for both pickup and delivery to:

• Sign the Bill of Lading and condition report
• Provide/receive vehicle keys
• Inspect the vehicle before and after transport
• Make final payment upon delivery

If you cannot be present, you can authorize a representative. They must be at least 18 years old and have valid identification.

No. We provide transparent, all-inclusive quotes with no hidden fees. The price we quote includes:

• Enclosed transport service
• Cargo insurance coverage
• GPS tracking
• Door-to-door service (where accessible)

Additional fees may apply only for:

• Expedited/guaranteed date service (if requested)
• Non-running vehicles (if not disclosed initially)
• Extremely remote pickup/delivery locations requiring special routing
• After-hours delivery (if requested)

All potential additional charges are disclosed upfront in your quote.

Absolutely! We specialize in multi-vehicle transport for collectors, dealers, and estate sales. Shipping multiple vehicles on the same route often qualifies for volume discounts.

We coordinate logistics to ensure all vehicles are picked up and delivered efficiently, with the same white-glove care applied to each vehicle.

Yes, we provide specialized auction transport services for Barrett-Jackson, RM Sotheby's, Mecum, Gooding & Company, and other major auction houses. We understand auction timelines and work within strict pickup/delivery windows.

Our team coordinates with auction logistics departments to ensure seamless transport before and after sale events.

Yes, we can transport non-running vehicles, but we need to know in advance. Non-running vehicles require specialized loading equipment such as:

• Winches for pulling the vehicle onto the trailer
• Hydraulic lift gates or specialized ramps
• Additional tie-down equipment

Please disclose if your vehicle is inoperable when requesting a quote, as there may be additional fees for the specialized equipment required.

Currently, we specialize in domestic transport within the United States. However, we work with trusted international shipping partners and can coordinate port-to-port vehicle transport for overseas shipments.

Contact us to discuss international transport needs, and we'll connect you with our vetted international logistics partners.